Hilka Adwoa Gyeni-Boateng is the supervisor of the New Business / Billing Department. She is a people person, enjoy meeting and working with a lot of different people. She is known for being a great listener and a clear communicator when engaging with colleagues or employers.
She holds a bachelor degree in Business Administration from United States International University and a Diploma in Information and Technology from Stanbic College. She has worked with Metropolitan Health for nine years and risen from the New Business Assistant to Head Supervisor of the team. Her effective leadership skills play a major role in renewal negotiations, underwriting of new businesses membership registration and resignation, utilization documentation, coordinating preparation of the Health plan structure and card printing for clients as well as ensuring that bills are sent to related clients on the scheme. Hilka has been involved in professional training on underwriting, change management, effective communication, performance management, premium quoting, strategic management.
She also served as a research assistant at UNEP and assisted in evaluation of expert reports and data entry.
The New Business/Billing team is a part of the Operational team in the Health business with competent colleagues and other supporting teams such as Client Solutions, Provider Relations, Claims Department and the Finance team. She has a great appetite for excellence; integrity and accountability.